88fi Privacy Policy

88fi ("we", "our", or "platform") is an online casino and betting platform in Bangladesh. This privacy policy ("policy") explains what information we collect about you when you visit our website 88fi.cam or use our services, why we collect it, and how that information is managed.

In this policy, "user" refers to any visitor to our platform, whether registered or not. "Personal information" means any information that can identify you directly or indirectly — such as your name, mobile number, email address, or financial details.

We believe transparency is the foundation of trust. That is why this policy is written in plain, clear English so every user can understand it easily.

88fi may collect your information in various ways. Below is a detailed description of the types of information we collect:

2.1 Information You Provide Directly

Information you provide during registration, login, or use of our services:

• Full name and date of birth
• Mobile number and email address
• bKash, Nagad, or Rocket account details for financial transactions
• Documents required for identity verification (national ID card, passport)
• Information provided when contacting our support team

2.2 Automatically Collected Information

The following information may be collected automatically while you use our platform:

• IP address and device type
• Browser type and version
• Pages you visit and duration of your visit
• Login date, time, and session information
• Gaming activity logs and betting history
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases, we may receive information from third-party service providers for the purpose of identity verification or fraud prevention. This is always done on a lawful basis and in compliance with applicable law.

We use the information we collect for the following lawful purposes:

3.1 Account Management

Your information is used to create, verify, and manage your account. This includes login security, account recovery, and identity verification.

3.2 Processing Financial Transactions

Your financial information is used to securely process all transactions, including deposits (minimum ৳200) and withdrawals (minimum ৳500). Withdrawals are typically completed within 10–45 minutes.

3.3 Service Improvement

Analytical data is used to continuously improve our gaming experience, platform performance, and customer service quality.

3.4 Meeting Legal Obligations

Information is retained and used as necessary to fulfil fraud prevention, anti-money laundering (AML) measures, and other legal obligations.

3.5 Communication and Support

Contact information is used to provide our 24/7 Bengali live chat support, notify you of relevant promotional offers, and send important account-related notifications.

We take the protection of your personal information very seriously. 88fi is a secure and reliable platform, and we use industry-standard security measures.

4.1 Encryption and Technical Safeguards

• All data transmissions are protected by SSL encryption
• Advanced encryption technology is used to store sensitive information
• Regular security audits and reviews are conducted
• Firewalls and intrusion detection systems are in place to prevent unauthorised access

4.2 Data Retention Period

We will retain your information for as long as your account is active or as needed to provide our services. Even after account closure, some information may be retained for a specified period to meet legal obligations.

4.3 Data Breach Policy

If a data security breach occurs that affects your personal information, we will notify you as soon as possible and take remedial action.

88fi never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Trusted third-party service providers who handle operations such as payment processing (bKash, Nagad, Rocket), technical infrastructure, and customer service work on our behalf. These parties operate under strict confidentiality agreements with us and may only use the minimum necessary information for specified purposes.

5.2 Legal Authorities

If there is a valid court order, legal process, or lawful request from a government authority, we may be required to provide the necessary information under legal obligation.

5.3 Fraud Prevention

Information may be shared with relevant authorities to investigate fraudulent activity, money laundering, or other unlawful activity.

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help our site function better and improve your experience.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the site — such as maintaining login sessions, security tokens, and remembering user preferences. Without them, the site will not work properly.

6.2 Analytical Cookies

These cookies are used to collect site visit statistics, which help us improve the user experience. The data collected is anonymous and aggregated.

6.3 Cookie Controls

You can disable cookies by changing your browser settings. However, please note that disabling certain cookies may mean some features of the site do not work properly.

We believe you should have full control over your own information. As a user of the 88fi platform, you have the following rights:

7.1 Right to Know

You have the right to know what information we hold about you. You can contact our support team to request details of your stored information.

7.2 Right to Correction

You have the right to request correction of any inaccurate information. This can be done through account settings or via support.

7.3 Right to Request Deletion

In certain circumstances you may request that your personal information be deleted. However, due to legal obligations, it may not be possible to delete some information before a specified period has elapsed.

7.4 Right to Object to Processing

You have the right to object to the use of your information for certain purposes, such as marketing communications. To exercise this right, email [email protected].

7.5 Right to Withdraw Consent

Where processing of your information is based on your consent, you may withdraw that consent at any time. However, any processing that took place before the withdrawal remains valid.

88fi is for users aged 21 and over only. We do not knowingly collect personal information from or provide services to anyone under the age of 21.

We take appropriate measures to verify age at registration. If we become aware that a minor has registered on our platform, that account will be closed immediately and all associated information will be deleted.

If you believe a minor is using our services, please contact us immediately.

We may update this privacy policy from time to time. For any significant changes, we will:

• Update the "Last updated" date at the top of this page
• Notify you by email or via a platform notification if the change is significant
• Give you sufficient notice before the changes take effect

If you continue to use our services after a change, it will be assumed that you have agreed to the updated policy. We therefore encourage you to re-read the policy after any changes.

Previous versions of this policy can be provided upon request.

If you have any questions, concerns, or complaints about this privacy policy, please contact us in the following ways:

• Email: [email protected]
• Live Chat: Direct support available 24/7 in Bengali

Our Bengali-speaking support team is always here for you. We will respond to any privacy-related matter as quickly as possible.